windows 10, gtx 970, download, install, execute, crash, wtf ?

[rayden]

I downloaded the latest version from the website after watching the youtube channel.
Tried the installer version, fail, tried the zip file, fail.


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PS E:\DOWNLOADS\SOFA_v19.12.00_Win64\bin .\runSofa.exe
[INFO] [runSofa] PluginRepository paths = E:/DOWNLOADS/SOFA_v19.12.00_Win64/plugins;E:/DOWNLOADS/SOFA_v19.12.00_Win64/bin
[INFO] [runSofa] DataRepository paths = E:/DOWNLOADS/SOFA_v19.12.00_Win64/share/sofa;E:/DOWNLOADS/SOFA_v19.12.00_Win64/share/sofa/examples
[INFO] [runSofa] GuiDataRepository paths = E:/DOWNLOADS/SOFA_v19.12.00_Win64/share/sofa/gui/runSofa;E:/DOWNLOADS/SOFA_v19.12.00_Win64/share/sofa/gui/qt
[INFO] [runSofa] Loading automatically plugin list in E:\DOWNLOADS\SOFA_v19.12.00_Win64\bin/plugin_list.conf.default
ImportError: No module named site
[WARNING] [SofaSimulationTree] the library has not been cleaned up (sofa::simulation::tree::cleanup() has never been called, see sofa/helper/init.h)
[WARNING] [SofaSimulationGraph] the library has not been cleaned up (sofa::simulation::graph::cleanup() has never been called, see sofa/helper/init.h)
[WARNING] [SofaSimulationCore] the library has not been cleaned up (sofa::simulation::core::cleanup() has never been called, see sofa/helper/init.h)
[WARNING] [SofaCore] the library has not been cleaned up (sofa::core::cleanup() has never been called, see sofa/helper/init.h)
########## SIG 22 - SIGABRT: usually caused by an abort() or assert() ##########
29: sofa::helper::BackTrace::dump - 0x7ffc4d7f4ff028: sofa::helper::BackTrace::sig - 0x7ffc4d7f515027: raise - 0x7ffcb9c1c99026: abort - 0x7ffcb9c1db4025: purecall - 0x7ffc931a4a4024: sofa::helper::logging::MessageDispatcher::process - 0x7ffc4d8a200023: sofa::helper::logging::MessageDispatcher::LoggerStream::~LoggerStream - 0x7ffc4d8a18a022: sofa::helper::printLibraryNotCleanedUpWarning - 0x7ffc4d868f9021: sofa::core::collision::Pipeline::removeInNode - 0x7ffc4dcb839020: execute_onexit_table - 0x7ffcb9bc9bb019: execute_onexit_table - 0x7ffcb9bc9bb018: execute_onexit_table - 0x7ffcb9bc9bb017: sofa::core::visual::DrawToolGL::writeOverlayText - 0x7ffc4dd472c016: sofa::core::visual::DrawToolGL::writeOverlayText - 0x7ffc4dd472c015: RtlActivateActivationContextUnsafeFast - 0x7ffcbc3a4f0014: LdrShutdownProcess - 0x7ffcbc3ea95013: RtlExitUserProcess - 0x7ffcbc3ea88012: ExitProcess - 0x7ffcbab1cd8011: get_pgmptr - 0x72af193410: Py_GetPythonHome - 0x71c4bca09: Py_InitializeEx - 0x71c4b1d08: sofa::simulation::PythonEnvironment::Init - 0x7ffc4a0c2e507: initExternalModule - 0x7ffc4a0d76106: sofa::helper::system::PluginManager::loadPluginByPath - 0x7ffc4d8950905: sofa::helper::system::PluginManager::loadPluginByName - 0x7ffc4d894bb04: sofa::helper::system::PluginManager::readFromIniFile - 0x7ffc4d8960803: sofa::helper::system::PluginManager::readFromIniFile - 0x7ffc4d8960802: sofa::helper::system::PluginManager::readFromIniFile - 0x7ffc4d8960801: BaseThreadInitThunk - 0x7ffcbab17bc00: RtlUserThreadStart - 0x7ffcbc3ece30
PS E:\DOWNLOADS\SOFA_v19.12.00_Win64\bin
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[Hugo]

Thanks @rayden for reporting this.
It’s quite concerning, please accept our apologies for this bad experience.
We will get back to you as soon as possible.

Best wishes,

Hugo

[Guillaume]

Hi,

Could you install Python 2.7 and retry?

Thanks.

[Author]

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